Last updated: 20 July 2026
We know your rakhis need to arrive in good time, so we keep delivery simple, tracked, and reliable. Here’s everything you need to know.
Where we deliver
We currently deliver to addresses within the United Kingdom.
Delivery options
Standard Delivery — 2–4 working days, fully tracked
Our everyday service, ideal when you’re ordering ahead.
Next Working Day Delivery — order by 2pm, fully tracked
Order before 2pm on a working day and we’ll dispatch your parcel on the same day through a next working day service. Orders placed after 2pm, at weekends, or on a bank holiday will be sent the next working day.
You’ll see the available options and their costs at checkout before you pay.
Please note: delivery timescales are estimates and are not guaranteed. Once your order has been dispatched, it’s in the hands of the courier, and occasionally circumstances outside our control — such as weather, high demand around busy periods, or delays in the courier’s own network — can affect when it arrives. While we can’t control the courier’s network once your parcel has left us, we’ll always do everything we can to help track down a delayed delivery, so please get in touch if something doesn’t arrive when you expected.
How your parcel is sent
We send every order through Parcel2Go, choosing the most suitable courier for your delivery. Once your order is on its way, Parcel2Go will email your tracking details directly to you, so you can follow your parcel right to your door. Please keep an eye on your inbox (and your spam folder, just in case).
Dispatch
We aim to dispatch orders quickly so they reach you within the timescales above. “Working days” are Monday to Friday, excluding bank holidays.
Delivery around Raksha Bandhan
This is our busiest time of year, and couriers get busy too. We’d always recommend ordering in good time ahead of the festival, and choosing Next Working Day Delivery if you’re ordering close to the date.
If your parcel is delayed or hasn’t arrived
Because all our services are tracked, the quickest thing to do is check your tracking email first. If tracking shows a problem, please get in touch via our Contact page and we’ll help sort it out. You can find full details about missing parcels, returns, and refunds in our Refund and Returns Policy.
Delivering outside the UK?
We’re currently focused on UK delivery. If we introduce international shipping, we’ll update this page with the details.